FAQ

Data import, export and migration

• Why isn't my integration working?
• How do I generate an API token?

Financials

• Which template do I use to populate the financial information tab?
• I want to hide one account, how can I do it?
• If I import the financials, will it overwrite the current data?
• Why do I need an account map?
• Why are my numbers wrong?
• Where is the financial information for an asset?

See all 7 articles

Properties

• How can I update data?
• How do I add a property's acquisition price?

KPIs

• How do I view my property's KPIs?
• How can I filter my KPIs?
• How can I export my KPIs?
• Why my yield is wrong?
• How do I report a portfolio's metrics?
• Which period is the VAT rate calculated for?

Leases

• Why doesn't Assetti show vacancy through lease agreements?
• If there is a change to only one of the tenants for a given period, does a new lease period need to be created?
• If there is a change to only one type of rent for a given period, does a new lease period need to be created?
• How can I create a rent reduction?
• Why can I only specify a start date for a lease period?
• If a contract has multiple units with total rent and unit-specific rent, is it still possible to use both rents?

See all 8 articles

Units

• How should I combine units or divide them into smaller units?
• How to lease only part of a unit?

Invoices

• Does Assetti automatically calculate the interest for a late payment?
• Can I change how the VAT is shown on the invoice?
• Is it possible to create multiple invoices for the same invoicing period?
• If 'total rent' is selected, will all the units linked to the contract be printed on the invoice?

Settings

• I don't remember my password
• How do I change my password?
• How do I change the language?
• How do I change the currency?
• How do I change the measurement system?
• If I change my currency, will it affect the entire account?

See all 9 articles