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How secure is my data?

Assetti always ensures your data is securely protected.

1. All communication through the cloud is encrypted:

  • HTTPS (SSL) is used for all website access;
  • Login attempts are restricted to prevent brute force attacks;
  • Registration emails contain single use tokens (not passwords);
  • Passwords are encrypted;
  • User access is controlled by configurable permissions.

2. Supporting your service:

  • Assetti support agents can only access data via secure channels (HTTPS or SSH);
  • Support passwords are changed regularly;
  • Support agents only have limited access inside Assetti to update system settings, monitor performance and maintain licenses. They can not browse your Property/KPI/Lease/Contact/Unit information.

3. Separate data in the cloud:

  • Your information is not available to other customers inside Assetti;
  • Your data is stored in a separate database schema.

4. Website hacks are prevented:

  • Login and access control are enforced on every page in Assetti;
  • Cross site scripting (XSS) attacks are prevented;
  • Cross site request forgery (CSRF) attacks are prevented;
  • External SQL injection is also prevented.

5. Backing up your data:

  • Daily backups are stored for the last 14 days;
  • Monthly backups are stored for the last 12 months;
  • Backups are made to tape and stored in a separate secure location once per week.

6. Privacy policy:

  • Our use of your data is bound by the terms of the Assetti Service and Security Statement;
  • Please refer to the attached Assetti Service and Security Statement for more details.
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